Our shoppers enjoy the following conveniences:
- Encrypted protection and secure, third-party payment gateways through PayPal, Stripe, and Klarna.
- You can use PayPal without signing up for an account.
Please allow 2-3 days for DIYvinci to process your order. All items are sent out via USPS.Currently, DIYvinci only ships to the United States and Canada.
Order the wrong item? We accept returns! Please contact us within 7 days of receiving your package to process a return. The item must be unused and in resell-able condition.We will send you a shipping label via email to print off and attach to the package. You’ll need to place the package in your mailbox or drop off at a local USPS post office. Once we have received the item, we will process the refund to your original payment method within 1-3 business days. Please note that we do not refund the original shipping charges.Damaged Goods
Orders damaged upon delivery may be eligible for a replacement, repair, or a full refund.Please snap a picture of the damaged product and send the image to [email protected]Wrong Item
While we work hard to get your order right the first time, even we can make mistakes sometimes. Send an e-mail to [email protected]
to receive a pre-paid label to return the wrong item and have your correct item shipped to you at no additional cost.General Refunds and Returns
You may return specific items within 7 days of receiving the package for a refund of item price. Shipping and handling fees are not refundable. The item must be in new and unused condition.
By purchasing any products from DIYvinci.com, you agree to not hold the company or owner responsible for any damage, injury, or loss related to the products or process of purchasing. You are responsible for reading and following the safety labels on any given item and determining the age appropriateness of children in your care using our art supplies or kits. Items for purchase are not for resale for profit as is. You MAY create a craft or art from our products to sell. Pricing, product availability, and our policies are subject to change without notice.
TERMS AND CONDITIONS
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that DIYvinci is not responsible for third party access to your account that results from theft or misappropriation of your account. DIYvinci and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.DIYvinci does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.DIYvinci.com only with permission of a parent or guardian.
Use of communication services By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.DIYvinci has no obligation to monitor the Communication Services. However, DIYvinci reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. DIYvinci reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.DIYvinci reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in DIYvinci’s sole discretion.Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. DIYvinci does not control or endorse the content, messages or information found in any Communication Service and, therefore, DIYvinci specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized DIYvinci spokespersons, and their views do not necessarily reflect those of DIYvinci.Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to www.staging-diyvinci.kinsta.cloud or posted on any DIYvinci web page DIYvinci does not claim ownership of the materials you provide to www.DIYvinci.com (including feedback and suggestions) or post, upload, input or submit to any DIYvinci Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting DIYvinci, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.No compensation will be paid with respect to the use of your Submission, as provided herein. DIYvinci is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in DIYvinci’s sole discretion.By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. International Users
The Service is controlled, operated and administered by DIYvinci from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the DIYvinci Content accessed through www.staging-diyvinci.kinsta.cloud in any country or in any manner prohibited by any applicable laws, restrictions or regulations.Indemnification
You agree to indemnify, defend and hold harmless DIYvinci, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. DIYvinci reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with DIYvinci in asserting any available defenses.Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Employer agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.Liability disclaimer
DIYvinci reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.You agree that no joint venture, partnership, employment, or agency relationship exists between you and DIYvinci as a result of this agreement or use of the Site. DIYvinci’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of DIYvinci’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by DIYvinci with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and DIYvinci with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and DIYvinci with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.Changes to Terms
DIYvinci reserves the right, in its sole discretion, to change the Terms under which www.DIYvinci.com is offered. The most current version of the Terms will supersede all previous versions. DIYvinci encourages you to periodically review the Terms to stay informed of our updates.Contact Us
DIYvinci welcomes your questions or comments regarding the Terms:[email protected]
Effective as of August 6, 2016Updated December 21, 2019