Yes! You can return most items that are still in new and unused condition to us if you contact us within 7 business days of you receiving the package. Refunds are credited back to the method of payment used for the original purchase or in the form of store credit. There is a 10% restocking fee and shipping charges are not refunded.
Frequently Asked Questions
Not at this time, but we are working toward a goal of opening a store starting with our home location in Peoria, Illinois.
Store credit is given for various contests and promotions. You will receive an e-mail from us with a coupon code that can be added to your order at the time of check out. Store credit does not expire and you can view your remaining balance on your account page.
Priority USPS mail typically takes around 1-3 business days for most US states and 6-10 business days for Canada. All products currently ship from Peoria, Illinois. Use the zip code 61615 on the USPS map to view the timetable for your location. https://www.usps.com/priority-mail/map/
Nope! You have as much time as you need to use the store credit.
Of course! We work with a variety of vendors and would be happy to add your favorite items to our inventory. Submit your suggestions and we will respond to your request as soon as possible. https://DIYvinci.com/contact
11010 W. Lancaster RD.
Mapleton, IL 61547