FAQ

About Us

Of course! We work with a variety of vendors and would be happy to add your favorite items to our inventory. Submit your suggestions via our support ticket and we will respond to your request as soon as possible. https://DIYvinci.com/contact

Category: About Us

All instructions for kits made by DIYvinci can be found on our blog and will be linked to in the product description.

https://DIYvinci.com/blog

Category: About Us

Not at this time, but we are working toward a goal of opening a store starting with our home location in Peoria, Illinois.

Category: About Us

Membership

Carts with products that weigh a total of 5 pounds or less and measure less than 10 inches in length, width, and height will ship for free via USPS Priority Mail. This is automatically calculated and the option will be available in your cart if the order qualifies.

Category: Membership

DIYvinci Memberships are 1 year in length from the date of purchase.

Category: Membership

Shipping

Priority USPS mail typically takes around 1-3 business days for most US states and 6-10 business days for Canada. All products currently ship from Peoria, Illinois. Use the zip code 61614 on the USPS map to view the timetable for your location. https://www.usps.com/priority-mail/map/

Category: Shipping

Coupons and Store Credit

Store credit is given for various contests and promotions. You will receive an e-mail from us with a coupon code that can be added to your order at the time of check out. Store credit does not expire and you can view your remaining balance on your account page.

Returns

DIYvinci

244 S Randall RD

Suite 1005

Elgin, IL 60123

Category: Returns

Yes! You can return most items that are still in new and unused condition to us if you contact us within 7 business days of you receiving the package. Refunds are credited back to the method of payment used for the original purchase or in the form of store credit. There is a 10% restocking fee and shipping charges are not refunded.

Category: Returns

Support