Frequently Asked Questions
We are located in the Peoria area in Illinois USA. We currently ship to all of the USA and Canada.
We quote 1-3 business days to process your order though we typically are closer to 1 business day. Shipping times will vary depending on your chosen method and location.
Yes, we accept returns! Please contact us within 7 days of receiving your package to process a return. The item must be unused and in resell-able condition.
We will send you a shipping label via email to print off and attach to the package. You’ll need to place the package in your mailbox or drop off at a local USPS post office. Once we have received the item, we will process the refund to your original payment method within 1-3 business days. Please note that we do not refund the original shipping charges.
We are partnered with multiple vendors and may be able to order in exactly what you’re looking for! Send us a message on our contact page and we’ll get back with you soon!
DIYvinci began as a retail store offering craft supplies, kits, and décor. We are now expanding by developing our own craft supply product line, digital graphics, and courses. Have a product idea to suggest? Contact us!