DIYvinci is located in the Peoria area in Illinois, USA.

DIYvinci primarily operates as an online platform and does not have a physical retail store at this time.

Yes, DIYvinci is committed to inclusivity and providing resources for individuals of all abilities, including neurodivergent individuals. DIYvinci founder, Jen Parr, is neurodivergent and aims to provide tailored resources. If you have any specific requests, be sure to connect with her in the DIYvinci community!

Within the DIYvinci community, individuals can connect, share their experiences, and find support from like-minded creatives. This community aspect can be particularly beneficial for neurodivergent individuals, as it provides an inclusive space to interact and learn from others who have similar interests and experiences.

Additionally, DIYvinci's focus on creativity as a means of self-expression and well-being aligns well with the concept of art therapy. Engaging in artistic endeavors has been found to have numerous benefits for individuals with diverse neurological profiles. It can help reduce anxiety, improve focus, boost self-esteem, and provide a means of communication and self-discovery.

The return policy for items purchased from DIYvinci's online store states that you can initiate a return within 7 days of receiving your package, provided that the item is unused and in resellable condition. It's important to note that original shipping charges are not refunded.

To begin the return process, you need to contact DIYvinci within the 7-day window after receiving your package. They will provide you with a shipping label via email, which you will need to print off and attach to the package. After that, you can either place the package in your mailbox or drop it off at a local USPS post office.

Once DIYvinci receives the returned item and confirms that it meets the return criteria, they will initiate the refund to your original payment method within 1-3 business days.

We currently ship physical items to all of the USA and Canada only.

Yes, you can request a customized order or make a special request for certain products from DIYvinci. To request a custom order, users need to have a DIYvinci Pro membership and have access to the secret group "The Craft Room" in the DIYvinci community.

We are always open to all suggestions!

DIYvinci accepts a variety of payment methods to provide flexibility for their customers. While payment options may be subject to change, typically DIYvinci accepts the following payment methods:

1. Credit and Debit Cards: Major credit and debit cards such as Visa, Mastercard, American Express, and Discover are commonly accepted on the DIYvinci website. You can securely enter your card information during the checkout process.

2. PayPal: DIYvinci may also support PayPal as a payment option. If you have a PayPal account, you can choose this option during checkout and log in to complete the payment securely.

It's important to note that specific payment methods accepted by DIYvinci may be subject to change, and availability may vary based on your location.

Typically, we quote 1-3 business days to process orders placed in our online shop.

Once the order has been processed and prepared for shipping, the shipping time will depend on the delivery method chosen during checkout. DIYvinci offers various shipping options, and the timeframes for delivery will depend on your location and the shipping carrier used. During the checkout process, you will have the opportunity to select the shipping method that suits your needs and view the estimated delivery timeframe for your specific location.

While DIYvinci strives to process orders promptly, it's important to consider that unforeseen circumstances or peak periods, such as holidays, may affect processing and shipping times.

Yes, DIYvinci typically provides tracking information for orders once they have been processed and shipped. After your order is shipped, you will receive an email notification containing the tracking details, including a tracking number and a link to the shipping carrier's website.

To track your order, you can click on the tracking link provided in the email or visit the shipping carrier's website directly. Enter the tracking number provided in the email into the tracking field on the carrier's website, and it should provide you with real-time updates on the status and location of your package.

It's important to note that tracking information may take some time to appear or update in the carrier's system, so don't be alarmed if there is initially no information available.

Yes, you can purchase gift cards for the DIYvinci shop. Gift cards are a great option to share the joy of creativity with your loved ones or fellow creatives. By purchasing a DIYvinci gift card, recipients can explore the wide range of products available in the DIYvinci shop and choose the items that best suit their artistic interests and needs.

To purchase a DIYvinci gift card, you can visit the DIYvinci website and navigate to the gift card section located at the bottom of the shop page. From there, you can select the desired value for the gift card and add it to your cart. Proceed to checkout, and upon completion of your purchase, the gift card will be sent to you or the recipient via email with instructions for redemption.

DIYvinci courses cater to learners of all skill levels, including beginners and advanced learners. Whether you're completely new to a particular craft or have some experience but want to further develop your skills, you'll find courses that suit your needs. 

You can access the courses on DIYvinci at any time that is convenient for you! Most of the courses on DIYvinci are self-paced, which means you can enroll and access the course materials whenever it suits your schedule. Once you enroll in a course, you will have lifetime access to the course materials, so you can go through the lessons and tutorials at your own pace, and you can revisit the content as often as you like.

Absolutely! If you have a passion for teaching and sharing your creative expertise, you can become an instructor and teach courses on DIYvinci. DIYvinci welcomes talented individuals who are passionate about their craft and have valuable knowledge to share with the DIYvinci community.

To become an instructor, you can visit the "Become an Instructor" page on the DIYvinci website at: https://diyvinci.com/become-an-instructor/. There you will find more information about the instructor application process and the requirements to become an instructor.

Being part of the DIYvinci community comes with several benefits:

1. Inspiration: Connect with other creative individuals who share your passion for DIY projects, art, and crafts. You can browse through projects, tutorials, and ideas shared by the community, which can inspire and spark your own creativity.

2. Networking: Engage with like-minded individuals, make new friends, and build relationships within the DIYvinci community. You can collaborate on projects, exchange ideas, and learn from each other's experiences.

3. Support and Feedback: Receive support and encouragement from fellow members when you encounter challenges or have questions about your projects. The DIYvinci community is a safe and supportive space where you can seek advice, share your work, and receive constructive feedback.

4. Learning Opportunities: Participate in workshops, courses, and webinars organized by DIYvinci and fellow community members. These educational resources can help you enhance your skills, learn new techniques, and broaden your creative horizons.

5. Exclusive Content: Gain access to exclusive content, such as DIYvinci Inspire magazine, which features inspiring stories, interviews, and project ideas from the DIYvinci community. You'll also receive updates on new products, promotions, and events.

Joining the DIYvinci community allows you to tap into a vibrant and imaginative community, fostering creativity, friendship, and personal growth. We invite you to become part of our creative family!

No, joining the DIYvinci community is completely free! There are no membership fees or costs associated with becoming a member of the community. We believe in making creativity and connection accessible to everyone. So, feel free to sign up and start exploring the DIYvinci community without any financial commitment. We look forward to welcoming you!

If you're looking for extra features and tools, consider the DIYvinci Pro membership!

Absolutely! Sharing your creative projects and ideas with others in the DIYvinci community is highly encouraged. In fact, it's one of the main purposes of the community! You can post pictures, descriptions, and even step-by-step tutorials of your projects to inspire and engage with fellow members.

To share your projects, simply create a post in the community forum or gallery section. You can add images, write a detailed description, and even ask for feedback or suggestions. This allows others to appreciate your work, learn from your techniques, and provide valuable input.

The DIYvinci community is a supportive and inclusive space where members connect, learn, and inspire each other. So, don't hesitate to share your creativity and join in the conversation!

Yes, the DIYvinci community organizes mostly virtual events but has plans for some in-person events for members to connect and engage with each other. These events provide opportunities for learning, networking, and showcasing creative projects.

Virtual events include webinars, workshops, and online classes that can be accessed from anywhere in the world. These events cover various creative topics, techniques, and DIY projects. They often feature expert instructors and allow participants to ask questions and interact with the presenter and other attendees.

In-person events, such as craft fairs, art exhibitions, and meetups, bring community members together physically to share their work, collaborate, and build connections. These events provide a chance to showcase your projects, learn from others, and explore different artistic mediums.

To stay updated about upcoming events, I recommend visiting the DIYvinci Events page at https://diyvinci.com/events/. There, you'll find information about the latest virtual events as well as any scheduled in-person gatherings. Keep an eye out for these exciting opportunities to engage with the DIYvinci community!

Yes, within the DIYvinci community, there are specific groups or sub-communities that focus on certain art forms or crafts. These groups allow members with similar interests to connect, share knowledge, and collaborate on specific creative endeavors.

Yes, you can absolutely participate in challenges and contests organized by the DIYvinci community! These events provide a fun and exciting way to showcase your creativity, compete with fellow members, and even have the chance to win prizes.

To participate, keep an eye on the DIYvinci community's announcements, newsletters, or social media channels for information about upcoming challenges and contests. They will provide details about the rules, guidelines, submission requirements, and deadlines.