Frequently Asked Questions


Yes! You can return most items that are still in new and unused condition to us if you contact us within 7 business days of you receiving the package. Refunds are credited back to the method of payment used for the original purchase or in the form of store credit. There is a 10% restocking fee and shipping charges are not refunded.

Not at this time, but we are working toward a goal of opening a store starting with our home location in Peoria, Illinois.

We accept users who are active on social media, have their own website, or write a blog. Apply here to register!

Store credit is given for various contests and promotions. You will receive an e-mail from us with a coupon code that can be added to your order at the time of check out. Store credit does not expire and you can view your remaining balance on your account page.

It typically takes 1-3 business days for your order to process and ship out. Feel free to contact us if you have any questions or concerns.

Priority USPS mail typically takes around 1-3 business days for most US states and 6-10 business days for Canada. All products currently ship from Peoria, Illinois. Use the zip code 61615 on the USPS map to view the timetable for your location. https://www.usps.com/priority-mail/map/

Nope! You have as much time as you need to use the store credit.

Of course! We work with a variety of vendors and would be happy to add your favorite items to our inventory. Submit your suggestions and we will respond to your request as soon as possible. https://DIYvinci.com/contact

All instructions for kits made by DIYvinci can be found on DIYvinci Studio. There will be a link in the product description. View courses and tutorials at www.Studio.DIYvinci.com.

DIYvinci
11010 W. Lancaster RD.
Mapleton, IL 61547

Get crafting tips and inspiration!

Want to spark your creativity? Sign up for our newsletter.

You have successfully subscribed to the newsletter

There was an error while trying to send your request. Please try again.